Cookies Policy

Cookies Policy for CryptoLeo Casino

This Cookies Policy explains how CryptoLeo Casino uses cookies and similar browser technologies to support site functionality, remember preferences, improve performance, and collect aggregated analytics. The text focuses on practical behaviour you can expect when using our platform and on options for controlling cookie settings.

What cookies are

Cookies are small text files stored by your browser when you visit a website. They hold short pieces of information - for example a session identifier or a language choice - that help the site remember your visit across pages or when you return later.

Why cookies are used

Cookies help the site operate and adapt to your needs. Typical uses include keeping you logged in, remembering language or display preferences, balancing traffic across servers, diagnosing technical issues, and compiling anonymous statistics about feature usage and performance.

Essential cookies

Essential cookies are necessary for basic platform functions. They support login persistence, secure session handling, and navigation through the casino or betting lobby. Without these cookies, core features such as the cashier, account pages, or live game sessions may not work correctly.

Session cookies

Session cookies exist only while your browser is open. They store temporary information such as an active session ID or a current game state. These cookies are deleted automatically when you close your browser and help maintain continuity during a single visit.

Persistent cookies

Persistent cookies remain on your device after the browser is closed. They store settings like language, currency choice, or the fact you accepted a cookie banner. Lifetimes vary - common durations used on the platform range from a few days up to 12 months depending on the purpose.

Functional cookies

Functional cookies remember choices you make on the site, for example visual theme, preferred lobby layout, or pre-selected filters. They improve convenience by avoiding repeated setup each visit and do not collect personally identifiable data beyond those settings.

Analytics and performance cookies

Analytics cookies collect aggregated information about how pages and games are used. Data is anonymised and combined to show trends, page load times, and errors. This helps the technical team prioritise fixes and optimise performance without tracking individuals.

Preference and language settings

Cookies related to preferences store language, time zone, currency selection, and display options. When you select a language or switch dark mode on a compatible device, a preference cookie preserves that choice so the site presents the same settings on your next visit.

Login and session continuity

To keep you logged in or to restore an in-progress session, the platform stores secure session cookies and tokens. These allow you to resume activity after brief interruptions and protect account integrity by tying sessions to browser context and device attributes.

Device recognition

Device recognition cookies and related storage help the platform identify returning devices for faster login prompts, fraud detection checks, and smoother game loading. This recognition is limited to practical data such as device type and session history, not to a full profile of your device.

Security-related cookies

Security cookies support anti-fraud measures, bot detection, rate limiting, and other protections. They work alongside network-level services - for example CDN and DDoS mitigation providers - to keep the site stable and reduce abusive behaviour that would affect all users.

Browser storage technologies

In addition to cookies, the site may use browser storage such as localStorage, sessionStorage, and IndexedDB for temporary data like in-session preferences or client-side caching. These mechanisms are subject to the same browser controls as cookies and can be cleared or disabled by the user.

Third-party integrations

Some cookies are set by third parties we integrate with - for example content delivery networks, analytics providers, and video or streaming services used in the live casino. Third parties operate under their own policies; CryptoLeo Casino does not control their processing and recommends checking their privacy pages if you want details.

Marketing and communication preferences

Marketing cookies power personalised promotional banners and email preferences where applicable. You can opt out of personalised marketing in the cookie settings panel or by adjusting communication preferences in your account. Opt-outs stop personalised delivery but may not block all promotional messages necessary for service updates.

Cookie consent management

When you first visit, a cookie banner allows you to accept essential cookies and to manage optional categories. You can change these choices at any time via the “Cookie settings” link in the site footer or through your account preferences. Changes take effect on your next page load and do not affect essential cookies required for operation.

Browser cookie controls

All modern browsers let you view, block, or delete cookies. Controls are usually found under privacy or site settings. Blocking cookies can prevent some features from working and may require you to re-enter login credentials more often. If you block cookies entirely, session continuity and some security checks may not function.

Clearing or disabling cookies

To remove cookies, use your browser’s clear data or privacy tools. Clearing stored site data will log you out and reset preferences. If you prefer not to store cookies, you can configure the browser to reject them, use private browsing, or set up automatic deletion on exit. Remember that clearing cookies may remove saved game states or cashier choices.

Site functionality impact when cookies are disabled

Disabling non-essential cookies only affects optional features such as personalised promotions and some convenience functions. Disabling essential cookies will break critical functionality: account sessions, secure cashier operations, and live streams may fail or require repeated reauthentication.

Technical diagnostics and performance optimisation

Cookies and local storage are used for diagnostic data like error codes, load times, and crash reports. These items help engineers reproduce and fix faults faster. Diagnostic data is aggregated and analysed to reduce latency and improve the reliability of games and live tables.

Aggregated analytics information

Reports generated from analytics cookies are presented in aggregate form. They show patterns such as popular games, peak load times, and device types. Aggregated analytics do not identify individual players and are used to guide product improvements and capacity planning.

User experience improvements

Stored preferences and usage signals inform UX changes - for example simplifying the lobby, prioritising frequently played games, or tuning load order for faster start. These improvements rely on anonymised and combined data so the platform evolves based on overall behaviour rather than single-user tracking.

Questions and how to contact us

If you have questions about cookie settings or need help adjusting preferences in your account, contact support using the following placeholder address: [email protected]. For concerns about third-party cookie handling, please consult the third party’s own privacy pages or contact support for guidance.

Policy updates

This Cookies Policy may be updated to reflect changes in technology or site behaviour. Material changes will be communicated via the site or account notifications. Check this page periodically to stay informed about how cookies and similar technologies are used.